Service Design for Business
Service Design for Business
* Approach customer experience from a design perspective * See your organization through the lens of the customer * Make customer experience an organization-wide responsibility * Analyze the market factors that dovetail with customer experience design The Internet and other digital technology has brought the world to your customers' fingertips. With unprecedented choice, consumers are demanding more than just a great product the organizations coming out on top are designing and delivering experiences tailored to their customers' wants. Service Design for Business gives you the practical insight and service design perspective you need to shape the way your customers view your organization.
PRP: 163.20 Lei
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146.88Lei
146.88Lei
163.20 LeiLivrare in 2-4 saptamani
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* Approach customer experience from a design perspective * See your organization through the lens of the customer * Make customer experience an organization-wide responsibility * Analyze the market factors that dovetail with customer experience design The Internet and other digital technology has brought the world to your customers' fingertips. With unprecedented choice, consumers are demanding more than just a great product the organizations coming out on top are designing and delivering experiences tailored to their customers' wants. Service Design for Business gives you the practical insight and service design perspective you need to shape the way your customers view your organization.
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